Claire C.
My husband and I recently completed a full master bath remodel with Brian Holder and his crew. I wanted to take this opportunity to tell you about our experience. This was our second remodel so I went into the project a bit jaded given that my first experience with another contractor was just horrible. In the end, the work on our fist remodel was good but the experience was not worth it. When I found Classic Construction on Angie’s list and read the reviews, I thought they must be exaggerating about how great the entire process was; specifically, how Brian handled the project. I interviewed several contractors but Brian was by far the most helpful and had more ideas and resources in the first meeting than anyone else. He recognized that for me, visualizing the new floor plan was an important first step in allowing me to make the other decisions that come fast once things get started. Brian suggested that I contact Mitch Glasgow to see if one of his drawings might help – who knew? The work with Mitch was exactly what I needed to give me the confidence to go forward with the things I’d thought about doing for at least a year. From that point forward – everything couldn’t have been smoother. I am compelled to write you because I think I have a unique perspective given that I am a partner in a small wealth management firm – I understand what it means to take care of a client. To me the things that make the biggest difference are below: Set appropriate expectations; Be